Make a Claim

ICBC Claims:

Please contact ICBC directly at 604-520-8222 or toll free in Canada or the U.S. at 1-800-910-4222.

General Claims:

In the event of a claim please contact our office at 604-734-2288. We will take down the claim information and have the insurer assign an adjuster to your case. This adjuster will help you through your claim. If your claim is an emergency, please locate your insurance company below and contact them directly.

Aviva Insurance 1-866-MY-AVIVA (1-866-692-8482)

Canadian Northern Shield 1-888-267-6766

Chubb Insurance 1-800-532-4822

Intact Insurance 1-866-464-2424

Wawanesa Insurance from 8am-4pm Monday-Friday: (604) 739-5440 or 1-800-665-2778.
After hours: (604) 643-8933

If your company does not appear on the list, please contact our office at 604-734-2288. If it is an emergency and requires immediate attention, please contact a restoration company below. These phone numbers are provided to prevent further loss. Any additional work must be approved by your adjuster. Please note if the claim is not covered you may be responsible for payment to the restoration company.

Emergency Restoration Companies


Danny Park – 778-828-4581 or

Vancouver, BC – 604-293-1596

Surrey, BC – 604-501-0828

Toll-Free – 1-888-663-6604

Barclay Restorations –

Surrey, B.C. – 604-455-0366

Belfor Property Restoration

Toll-Free – 1-866-366-0493


Coquitlam, BC –  604-549-0999

Toll-Free 1-866-578-3138

Genesis Restorations Ltd

Toll-Free – 1-800-533-3440