Make a Claim
Please contact ICBC directly at 604-520-8222 or toll free in Canada or the U.S. at 1-800-910-4222.
In the event of a claim please contact our office at 604-734-2288. We will take down the claim information and have the insurer assign an adjuster to your case. This adjuster will help you through your claim. If your claim is an emergency, please locate your insurance company below and contact them directly.
Aviva Insurance 1-866-MY-AVIVA (1-866-692-8482)
Canadian Northern Shield 1-888-267-6766
Chubb Insurance 1-800-532-4822
Intact Insurance 1-866-464-2424
Wawanesa Insurance from 8am-4pm Monday-Friday: (604) 739-5440 or 1-800-665-2778.
After hours: (604) 643-8933
If your company does not appear on the list, please contact our office at 604-734-2288. If it is an emergency and requires immediate attention, please contact a restoration company below. These phone numbers are provided to prevent further loss. Any additional work must be approved by your adjuster. Please note if the claim is not covered you may be responsible for payment to the restoration company.
Emergency Restoration Companies
Onside Restorations – www.onside.ca
Danny Park – 778-828-4581 or firstname.lastname@example.org
Vancouver, BC – 604-293-1596
Surrey, BC – 604-501-0828
Toll-Free – 1-888-663-6604
Barclay Restorations – www.barclayrestorations.ca
Surrey, B.C. – 604-455-0366
Belfor Property Restoration -www.belfor.com/en/ca
Toll-Free – 1-866-366-0493
Canstar Restorations – www.canstarrestorations.com
Coquitlam, BC – 604-549-0999
Genesis Restorations Ltd - www.genesisrestorations.com
Toll-Free – 1-800-533-3440